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CN is certified ISO 9001:2000. This Certification
has been awarded since 2003 by the "German Research Institute
of the Cement Industry (VDZ)" - www.vdz-online.de
the leader in certification, research and development in the European
cement industry.
CN certified Quality Management System is applied
all over the organization's operations and locations, starting with
the production line and ending up by the support activities, the
sales office and the head office.
QMS is a set of interrelated or interacting elements which direct
and control an organization with regard to quality.
Our full scope Quality Management System was built according to
the ISO 9001:2000 Standards. We have established our QMS elements
by:
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Identifying all main operations and their interactions |
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Setting and documenting the proper methodologies according
to related Norms and Standards |
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Setting objectives, indicators and targets at all levels |
The aim of establishing a Quality Management System in our organization
is to manage the activities in a systematic approach and to continually
improve its effectiveness in accordance with the requirements of international
standards taking into consideration our customers’ needs.
Our QMS helps our Employees to:
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Better understanding of what to do and how to do |
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Ability to meet work requirements |
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Ability to adjust processes when results are not
meeting requirements |
Our Quality Policy takes into consideration the compliance with international
Norms and Standards with high focus on our customer satisfaction by
preserving our consistency in the produced cement quality on a timely
manner at competitive prices.
For this purpose we:
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Continuously identify our customer requirements; |
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Aim to fully comply with these customer requirements; |
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Continuously improve the effectiveness of our Quality Management
System built according to ISO9001:2008 Standard; |
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Continuously provide a consistent cement quality according to National & International Norms & Standards by implementing the Quality Control Plan for sampling, testing & reporting; |
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Maintain a safe & healthy work environment by developing and integrating an Occupational Helath & Safety Management System in the Organization |
Furthermore, We have set our Quality Objectives as being the following:
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Minimize product non-conformities, |
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Rapidly respond to customer complaints, and eliminate repetitive
accepted complaints |
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Carry out improvement actions whenever needed, |
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Reduce the number of accidents by ameliorating the work condition
and improving Employee awareness and implementing a Safety Management
System in the Organization. |
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Increase the ratio of number of Preventive Actions / number
of Corrective Actions. |
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