Quality Management System

CN is certified ISO 9001:2000. This Certification has been awarded since 2003 by the "German Research Institute of the Cement Industry (VDZ)" - www.vdz-online.de the leader in certification, research and development in the European cement industry.

CN certified Quality Management System is applied all over the organization's operations and locations, starting with the production line and ending up by the support activities, the sales office and the head office.

QMS is a set of interrelated or interacting elements which direct and control an organization with regard to quality.

Our full scope Quality Management System was built according to the ISO 9001:2000 Standards. We have established our QMS elements by:


Identifying all main operations and their interactions


Setting and documenting the proper methodologies according to related Norms and Standards


Setting objectives, indicators and targets at all levels

The aim of establishing a Quality Management System in our organization is to manage the activities in a systematic approach and to continually improve its effectiveness in accordance with the requirements of international standards taking into consideration our customers’ needs.
Our QMS helps our Employees to:


Better understanding of what to do and how to do


Ability to meet work requirements


Ability to adjust processes when results are not meeting requirements

Our Quality Policy takes into consideration the compliance with international Norms and Standards with high focus on our customer satisfaction by preserving our consistency in the produced cement quality on a timely manner at competitive prices.
For this purpose we:


Continuously identify our customer requirements;


Aim to fully comply with these customer requirements;


Continuously improve the effectiveness of our Quality Management System built according to ISO9001:2000

Furthermore, We have set our Quality Objectives as being the following:


Minimize product non-conformities,


Rapidly respond to customer complaints, and eliminate repetitive accepted complaints


Carry out improvement actions whenever needed,


Reduce the number of accidents by ameliorating the work condition and improving Employee awareness and implementing a Safety Management System in the Organization.


Increase the ratio of number of Preventive Actions / number of Corrective Actions.